24/7 emergency service
Garage door broken?Tell us what it’s doing.
Six failures cover almost everything that goes wrong. Scroll down, pick yours, and we’ll tell you what’s likely broken and whether the door is safe to use — before you spend a penny.
- Answered
- 24/7, by a person
- Same day
- on most calls before noon
- Priced
- before work starts
Start here
What's it doing?
Pick the one that sounds like your door. We'll tell you what's likely wrong, whether it's safe to use, and what it takes to fix.
- It sounded like a gunshot in the garageLoud bang, now it won't openWhat this means
- The door is hanging crooked or jammed in the openingIt came off the trackWhat this means
- It goes down a foot and reverses back upIt closes, then opens againWhat this means
- One side is higher than the otherIt's hanging crookedWhat this means
- Motor runs, door stays putThe opener hums but nothing movesWhat this means
- Daylight, water, or leaves getting inThere's a gap along the bottomWhat this means
Not on the list? That’s what the phone is for — describe it and we’ll tell you what we think before we come out.
No surprises
What happens when you call
Every garage door company in Collin County says the same six things about itself. Here is what we actually do instead.
- 0:00
You call
A person answers, not a queue. Nights and weekends included — that's what the 24/7 actually means.
- 0:02
Three questions
What's it doing, roughly how old is the door, and is a car stuck inside. That's usually enough to know what we're bringing.
- 0:05
A window and a price range
Before we hang up you get an arrival window and a range for the likely repair. If we can't be there fast enough, we say so.
- On site
Fixed price before we start
The technician confirms the diagnosis and gives you the number. No work happens until you've agreed to it, and there's no charge if you decide not to go ahead.
McKinney, Texas
It’s usually not
the opener
The opener gets blamed for almost everything, and it is almost never the problem. A garage door is a counterbalanced system: the springs carry the weight, the cables transfer the load, and the opener only has to nudge an already-balanced door along its track.
When something goes wrong it is usually a spring, a cable, or a sensor — parts that cost a fraction of a new opener. After over ten years in Collin County we have been through every version of this, and we will tell you when the cheap fix is the right fix.
Our services
What we do
Once we know what's wrong, this is the work. Residential and commercial, across McKinney and the surrounding Collin County towns.
Garage Door Repair
Broken springs, doors off track, snapped cables, and dead openers — repaired fast, usually the same day.
Learn moreGarage Door Installation
A wide range of styles and brands, measured, installed, and hauled away in a single visit.
Learn moreGarage Door Openers
Repair or replacement for every major opener brand, including quiet belt drives and smartphone control.
Learn moreCommercial Garage Doors
Heavy and light-duty commercial doors and operators, serviced to keep your business moving.
Learn moreCustom Garage Doors
Designed and built to match your home — including carriage-style, full-view glass, and real wood.
Learn moreTornado & Wind-Rated Doors
The garage door is the largest opening in most homes. Reinforcing it protects everything behind it.
Learn moreCommon questions
Questions we get every day
From the blog
Garage door advice
Signs That Your Garage Door Opener Needs Repair or Replacement
Mckinney Garage Doors: Signs That Your Garage Door Opener Needs Repair Services or completely Replaced. Mckinney Texas
Read more →Choosing The Right Garage Door Repair Company: Factors to Consider
Important factors to consider before selecting the Garage Door Repair Company....... services, references, personal experiences
Read more →Tips for Purchasing a New Garage Door
Looking to buy a new garage door but not sure where to start? Our expert tips for purchasing a new garage door can help you make an informed decision.
Read more →
Get started
Tell us what's wrong
Tell us what's happening and where, and we'll call you back. If the door is stuck or a car is trapped, phone us — that's always faster.
- Hours
- Open 24 hours, 7 days a week
- Shop
- 1912 University Business Dr Suite 403, McKinney, Texas 75071
- Response time
- Same-day service on most repair calls placed before noon
Request service
Four quick questions. We’ll ask the rest when we call.